Please read these terms and conditions carefully before placing your order. By using our website, you agree to these terms and conditions. Keep a copy of these terms and conditions and your order for future reference.
Definitions
In these terms and conditions:
“We,” “us,” and “our” refer to translinkonline.com (registered in Kuwait).
“you” and ““your” refer to the purchaser of any goods from us.
“contract” means the contract between you and us for the sale by us to you of goods.
“goods” mean any goods or services you order from us.
“consumer” means any natural person who, when placing an order with us, is acting for purposes which are outside his or her trade, business, or profession.
By accessing or using the services of translinkonline.com, you agree to comply with and be bound by the terms and conditions outlined in this agreement.
Business Sales
If you are ordering goods as a business (not as a consumer):
These terms and conditions do not apply.
Our business terms and conditions shall apply to your order and any resulting contract between you and us.
Contract Terms
When you place an order with us:
You are offering to purchase goods subject to these terms and conditions.
No contract exists between you and us until we notify you that we have accepted your order and shipped the goods.
We reserve the right to refuse or cancel your order for any reason, including the unavailability of goods.
Product Descriptions and Pricing
We strive to ensure that all descriptions and prices of goods on our website are accurate. However, errors may occur. If there is an error in the price or description of goods, we will notify you as soon as possible, giving you the option to:
Confirm your order at the corrected price or cancel your order.
If you cancel your order and you’ve already made payment, we will issue a full refund.
Prices are as shown at checkout and will be charged to you upon placing the order.
Payment
Payment for goods must be made through the available payment methods on our website at the time of placing your order. All payments must be made in full before the goods are shipped to you.
Delivery
We will deliver the goods to the address provided by you during the order process. Delivery charges and estimated delivery times will be provided during checkout.
While we strive to ensure timely delivery, we are not liable for delays beyond our control, such as weather, transport delays, or customs issues.
Faulty Goods
We will accept returns of faulty goods that do not meet the contract. Faulty goods do not include damage caused by:
Fair wear and tear.
Willful damage.
Negligence by you or any third party.
Use other than according to their intended use.
Failure to follow the manufacturer’s instructions.
Alterations or repairs without our approval.
If you receive faulty goods, please notify us as soon as possible for further instructions.
Returning Goods
You may return goods for various reasons, including:
To cancel the contract under distance selling regulations.
To report a defective or damaged product.
Returned goods must be properly packaged to avoid damage during transit. You will be responsible for the cost of return shipping unless the goods are faulty or incorrect. If you arrange for your own shipping, you will assume responsibility for any loss or damage in transit.
Unavoidable Circumstances
We will not be held liable for delays or failures in fulfilling our obligations under the contract if such failure or delay is caused by circumstances beyond our control. This includes, but is not limited to, natural disasters, labor strikes, or government actions.
Liability Limitation
We will not be liable for any loss or damage unless:
We or our employees have breached a legal duty owed to you.
The loss or damage was foreseeable when we accepted your order.
Our maximum liability under the contract is limited to the total value of the goods you purchased.
These terms and conditions do not limit or exclude our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
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Visual Representation of Products
All product images on our website are for illustrative purposes only. While we make every effort to ensure that the images are accurate, actual products may differ slightly from the representations shown.
Amendments
We reserve the right to update or change these terms and conditions at any time without prior notice. Any updates will be effective once posted on our website. Please review this document regularly to stay informed of any changes.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Kuwait. Any disputes arising from or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Kuwait.
Your Statutory Rights
These terms and conditions do not affect your statutory rights as a consumer.
